Call Center Representative(OMJ/MC)

Responsible for exceptional customer service through email & phone. Have the ability to work with many customers ongoing and resolve a variety of customer service inquiries timely. Requires strong problem-solving skills and ability to be consistently accurate. Act as inbound customer contact. Enter high volume of orders into system with minimal error rate, Answer communication from incoming customers and dispense information appropriately, Utilize current system to communication, properly log, and dispatch service calls, Follow procedures.