Scheduler (OMJ/MC)

Job ID: 241340195 Type: FT/PT
Veracity Resourcing & Services | Dayton, OH

VRS is currently seeking a Scheduler.

Job Duties:

  • Staff and schedule for our clients open and ongoing shifts in a timely manner.
  • Answer all incoming and direct calls to the proper personnel.
  • Use best judgment in assigning care personnel to the appropriate clients based on needs and preferences.
  • Understand the specific needs of the client and assign the appropriate caregivers immediately.
  • Document all pertinent information on client records.
  • File and maintain all documents appropriately. Distribute documents to the appropriate staff member for approval or completion.
  • Maintain up to date available lists for expediency in staffing.
  • Maintain schedule in accurate and legible form.
  • Share on-call responsibilities- see below
  • Communicate with contract agencies regarding schedules and evaluation of staff.

On-Call Responsibilities:

  • Be a part of our on-call rotation. On call will include after 5pm Monday through Sunday, some weekends, and holidays.
  • Answer incoming calls promptly and efficiently. Expected average response time is 10-15 minutes.
  • Promptly communicate issues/concerns/action taken to Director or RN Supervisor.

Non-Essential Functions:

  • Attends all required training, in-services, and staff meetings.
  • Maintains a positive and professional demeanor toward clients, visitors, families, and co-workers.
  • Adheres to all policies and procedures of Veracity.
  • Performs all other duties as assigned.

Qualifications:

  • Oral comprehension- the ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Organization- ability to organize priorities and task effectively. Organize large amount of sensitive data.
  • Verbal and written communication- possess excellent communication skills. Communicating clearly and effectively with various groups of people.
  • Computer skills- proficiency in Word and database software.

Experience and Education:

High School Diploma or equivalent. Efficiency in computer software such as Microsoft Word, Excel, and PowerPoint. Homecare experience preferred. 1-3 years of scheduling experience in a healthcare agency preferred.

Workforce Specialist

Ginah McAlpine 937-225-4851